PHEC course pre-learn – Vertical Horizonz New Zealand

TO GET STARTED

FOLLOW THIS GUIDE

WATCH

THIS VIDEO

Complete the enrolment form

Click the enrol button above

Confirm your account

Open the account confirmation email and confirm your password

Start your activity

Click the blue button in your welcome email and start

for more information

Watch the video or call our team on:

0800 723 3848

elearning@vhnz.co.nz

PRE-LEARN

FAQS

I CAN'T LOG IN TO MY ACCOUNT

Check if you have confirmed your account via the email you have provided on your enrolment form. Make sure you also check your spam folder.

I DON'T KNOW HOW TO CREATE MY ACCOUNT

Your account is created once you have enrolled. Make sure you click the blue button at the bottom of your account confirmation email.

I CANNOT ACCESS MY LEARNING MATERIALS

Check your spam or junk folder for the confirmation email. Confirm your account. Make sure you entered the correct email address when creating your account.

I FORGOT MY PASSWORD

Reset your password here.

It won’t let me continue to the next section while I’m trying to complete my course content

Your progress is shown by a small blue circle beside each content page in the menu on the left. The circle fills in as you complete each page.

If you’re unable to continue, it usually means there’s something on the current page you haven’t clicked or completed. Please review the instructions on the page to check whether you’ve missed an activity, button, video, or resource.

Once everything on the page has been completed, you should be able to move on to the next section.

I CAN'T FIND MY RESOURCES

Learn how you can find and access resources in this video.

I DID NOT RECEIVE MY CERTIFICATE

This video will show you how you can download your certificate.